Account and Billing - Broadband - Page 101

GDPR News and Info - 25th May 2018

Hi All, As you may be aware GDPR comes into effect on the 25th May. For more information on what GDPR means for you as a customer of NOW TV please take a look at our help article here: https://help.nowtv.com/article/gdpr-and-now-tv If you have a ...

New Customer Not Happy Still Not Received a Hub

Ordered Broadband late March was told going live 8th April, Did not receive a hub, hence no internet, Numerous phone calls later and so say 3 hubs sent later, Trying to blame Royal Mail, Manager was going to email me back, (I've had no reply) Still N...

Pay overdue bill

Hi i havent been with nowtv for long i am trying to pay a overdue bill i owe for last month and this month so total off £36 i tried ringing today i am hard of hearing and the line was so quiet i managed to get through to someone explained situation a...

Resolved! HELP! Internet due to run out but unable to move house due to COVID

Hi All, So before covid lock down happened, my internet was due to expire on the 10th of June and the Lease on my Flat on the 1st of June, so it was all normal and planned fairly well! Now lock down has happened i am unable to move out and into a ne...

Sky sports

I've been charged for sky sports for the last 3 months with no football .they have not contacted me or sent me any emails regarding compensation but keep billing me full payment. Is there an email to get some answers or for customer service to co...

I just want the telephone number to speak to someone about my broadband

I want to talk to a person not a computer - telephone number please, I’ve spent an hour looking for one, just want a telephone number please for now broad band customer service

Billing

Hi, I have recently been required to provide proof of address for a new job and was wondering if there was some way to get my address and name put on my bill so that I could use them?Thanks,Hamish

My landline number has miraculously changed!

So, I've been a customer for a few months now, and all of a sudden, my landline number has completely changed! I'm getting phone calls for someone called "Chloe"! I cannot find a phone number to call NOWTV, and The Live Chat facility has sat there fo...

Cancel broadband

How difficult is it to cancel my account!!!

ORDI Request gone wrong

I called customer services to ask them to complete an ORDI request due to a bad postcode on the 6th and it hasn't been done. The CS representative didn't really seem to know what I was asking for and made a promise that it would be done within 72 ho...

New price after my package ends information unclear

A recent email mentioned a new price and pricing method, but didn't mention my phone usage pricing.I just need to know if my anytime calls usage will also be included as well as the phone line with my broadband package for £32 after my offer ends.Reg...

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Account and Billing - Broadband

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GDPR News and Info - 25th May 2018

New Customer Not Happy Still Not Received a Hub

Pay overdue bill

Resolved! HELP! Internet due to run out but unable to move house due to COVID

Sky sports

I just want the telephone number to speak to someone about my broadband

Billing

My landline number has miraculously changed!

Cancel broadband

ORDI Request gone wrong

New price after my package ends information unclear

Fraudulent Charges

Dissatisfaction with customer service and a lack o...

Broadband one off fee

Now Broadband - Change Payment Date?

Cancelling subscription

New Members