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Demilee94
Advocate

Won’t add my new payment details

I added my new payment details last month on the website and it automatically should have taken it but I’m told this month I owe last months also and it will not let me add my details the website is really flawed 

1 REPLY 1
gavs82008
Legend 5
Legend 5

@Demilee94 

Have you called the broadband team?

https://help.nowtv.com/get-in-touch/now-broadband-calls/managing-my-payments

NOW Broadband Members can call us 8am–8pm, 7 days a week.

03300 412485

FYI that I do not work for NOW, just a NOW customer trying to help