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Peter-
First Poster

With a new broadband contract, do I have to get a hub?

Hi,

 

I am looking to sign up for the NOW Broadband. I already have at least 3 "hubs" from previous broadband contracts, and I know how to configure them, so do I have to get another new one with this contract? Is there a way to remove this from the order and not have to pay the delivery charge? It just seems a waste of money and resources to keep sending out these hubs that aren't really needed.

 

Thanks,

Peter

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4268 Champion 4
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Re: With a new broadband contract, do I have to get a hub?

@Peter- the problem is unless you already have a Now hub they cannot troubleshoot issues as easily when they arise.

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CJT80
Occasional Poster

Re: With a new broadband contract, do I have to get a hub?


@Peter-wrote:

Hi,

 

I am looking to sign up for the NOW Broadband. I already have at least 3 "hubs" from previous broadband contracts, and I know how to configure them, so do I have to get another new one with this contract? Is there a way to remove this from the order and not have to pay the delivery charge? It just seems a waste of money and resources to keep sending out these hubs that aren't really needed.

 

Thanks,

Peter


Are the previous Hubs from SKY?  If so you can return their equipment FREE via this link: https://www.sky.com/help/articles/return-or-recycle-your-sky-equipment 

If the Hub is an old NOW TV hub then contact NOW TV to send it back. 

 

The new hub is a Hub 2 (I just got one) and it appears to be much better than the old Hub 1. 

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