08-01-2020 1:42
My WiFi has been cut off, but my bill has been paid as it is direct debit and it has clearly been debited from my account as I have checked my bank statement!!
08-01-2020 2:10
Exactly the same thing happened to me. We need to contact them tomorrow . Not cool....
13-01-2020 15:14
Hi, my wifis been disconnected, but the payments not due until the 18th.
14-01-2020 11:33
@Anonymous User
Hello it may not be down to the bill, it might be a fault on your line, please check your service status by using your postcode and address here: https://help.nowtv.com/article/having-trouble-with-your-broadband
16-01-2023 19:54
Same shows all my payments have been paid next bill January and they cuttin me off
16-01-2023 19:57
@LeonieceWillock
Jumping on a thread that is 3 years old won’t get your broadband bills sorted.
Best to call the broadband team.
https://help.nowtv.com/get-in-touch/now-broadband-calls/managing-my-payments
NOW Broadband Members can call us 8am–8pm, 7 days a week.
