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Anonymous User
Not applicable

‎09-06-2020 22:28

Where does broadband show on my app?

My broadband went live today with Now but I can't see any details on the app. Can't set up payment etc 

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2 REPLIES 2
RoyB
Legend

‎10-06-2020 16:11

@Anonymous User 

 

What app? NowTV streaming is entirely separate from NowTV Broadband,

Set a Payment PIN on your account so that no-one but you can buy memberships on it.
Check your bank accounts monthly for any other unexpected payments to Now.
That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
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Anonymous User
Not applicable

‎10-06-2020 17:30

@Anonymous User You can manage aspects of your Broadband by logging into your My Account > Broadband and calls area on the NOW TV website. There you'll be able to see your package, calls and technical checks all in one place.

 

https://account.nowtv.com/my-package

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