09-03-2023 17:54
Hi. Could one please tell me when one is classed as a new customer please after having been a customer previously? Is it after 12 or 24 Months? Different sites give different answers and we haven't been able to find anything on the NOW website... Thank you very much!
09-03-2023 21:06
So one can take advantage of their current offers 😊 by returning as a new customer 👍🏻.
Thank you! ☺️
09-03-2023 21:33
Why don’t you call the team to find out what retention deals they can provide?
https://help.nowtv.com/get-in-touch/now-broadband-calls/renewing-my-contract
NOW Broadband Members can call us 8am–8pm, 7 days a week.
10-03-2023 5:13
Not applicable - due to not being a current customer...👍🏻
10-03-2023 7:22
And as a existing customer they will do their best to give you a retention offer.
10-03-2023 12:24
As I said... I am NOT an existing customer....
10-03-2023 14:06
Have you called the broadband team to even see what they can do in terms of deals?
09-03-2023 22:05 - edited 09-03-2023 22:07
I'm sure if you try to rejoin you will be charged the same as everybody else, how long have you been gone?
You may not be eligible for some 3rd party offers such as via Quidco.
10-03-2023 5:18
Hi. Thank you. It's been 12 months 😊