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Grace3
Mentor

Unexpected bill .can they not extend til monday

I got my now put in on the 25th april now they have suspended my wifi until its paid but this moths bill is due thursday 25th. Can they not extend it for me til monday 22nd. 

1 ACCEPTED SOLUTION
gavs82008
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@Grace3 

You need to call the broadband team to find out. See link for the number.

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

FYI that I do not work for NOW, just a NOW customer trying to help

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2 REPLIES 2
gavs82008
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Legend 5

@Grace3 

You need to call the broadband team to find out. See link for the number.

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

FYI that I do not work for NOW, just a NOW customer trying to help
Grace3
Mentor

Thankyou for replying .i did call them but got nowhere to my question .