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Anonymous User
Not applicable

‎25-04-2022 18:38

Unable to sign up due to not knowing my landline number

Evening all,

 

I am trying to sign up for the Now Broadband deal, all is going well until it asks me for my landline number. I have no idea what this is and cannot progress past that page without it.

 

Any idea’s?

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2 REPLIES 2
schnapps
Legend 5
Legend 5

‎25-04-2022 19:31 - edited ‎25-04-2022 19:34

Hi @Anonymous User 

 

I am guessing you haven't got a landline telephone plugged currently into the BT telephone socket (assuming you have Broadband with another existing Provider) ?

 

If so, maybe check your email correspondence with your existing ISP or get in touch with your current ISP for the details if nothing is found on email correspondence or under your existing ISP online account.

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Anonymous User
Not applicable

‎25-04-2022 22:20

In response to schnapps's comment

It seems strange that you don't know your landline number. If you have a current broadband service it should be in the details if you log in online.

If for some reason you don't have one (perhaps just moved to the property) the sign up process allows you to sign up without one, and a new number will be issued.

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