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Anonymous User
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They are cancelling my broadband and phone 7days nothing I can do? Help

ive had a email saying my last payment hasn't gone through. (This was due to Tesco cancelling my card because of a fraud threat) not my fault. 

So I have a new card and registered it with Nowtv online. 

But there is no way of paying the outstanding month ?? 

I've tried all sorts and the live chat is not working. 

I just keep going around in a loop using a bot??

I tried calling the phone number but after 3 hours I gave up.

There is nothing else I can think of to do. 

I tried replying to email but they said they don't reply. 

Basically my phone and internet is being cancelled due to non payment. 

I can't pay I can't talk to anyone and it can't be resolved. 

I live alone and I'm disabled. My phone and internet is my life line especially during this horrible times. I worried sick and I see no way out ?? 

Any advice or contact from now TV would be much appreciated

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