27-07-2022 11:40
Hello. I'm looking to order broadband from NOW for the first time & want to choose the £20pm super fibre offer (12 month contract).
When I add to my basket, it is showing as £35pm (plus £5 for HUB delivery charge) - any ideas why it is showing as this price? Thank you.
27-07-2022 12:27
Hi there - thank you - I'm using Chrome but I'll try another one now.....(mildly suspenseful music...). Just tried with Edge as well but it's the same result 😞
27-07-2022 22:24
Also tried CM Browser - same result on laptop & phone..
28-07-2022 24:11
I've never heard of CM browser. Did you not try Firefox as suggested?
28-07-2022 24:15
@Anonymous User wrote:Also tried CM Browser - same result on laptop & phone..
CM browser only appears to be available for Android, how did you use it on a laptop?
28-07-2022 17:00
Hello. I was trying different devices and browsers as suggested, apologies if that was worded confusingly. Have downloaded Firefox specifically to my laptop to try again but having same result.
28-07-2022 17:07
It's the same with the Brilliant Broadband (£18 offer, £25in basket) & Fab Fibre (£20 offer, £32 in basket)....
28-07-2022 18:00 - edited 28-07-2022 18:10
I actually had the same, but it was only occurring for me in Edge.
Solved: Re: Pricing error on website? - NOW Community (nowtv.com)
And there was another thread:
Re: Broadband package price wrong - NOW Community (nowtv.com)
So you are not alone, but why it doesn't work for you in any browser is strange.
Have you another device you can try on?
Just to prove it does work in Firefox.
But when I did it in Edge it still showed £35.00