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Anonymous User
Not applicable

Still no broadband

I switched to Nowtv as its alot cheaper than Bt, however my activation date was the 10th Sept and we still have no broadband.  Phoned up about it and they acted like it was a perfectly normal thing and nothing was their fault, its just the way it is. 

 

Just wondering if anyone else was in the same boat or gone through this and how long will I have to wait?

2 REPLIES 2
Anonymous User
Not applicable

yep same. mine was 18th. Not a word from them since.

Anonymous User
Not applicable

When you switch from BT or any other provider using BT Openreach lines to Sky or Now TV, some work needs to be done at the telephone exchange to switch your line onto the Sky voice and broadband network as it is an LLU provider not just the Broadband but the actual Telephone service and line. 

 

It is possible that nobody was able to carry out this work but is no excuse for the lack of communication and false live dates. 

 

I would give them a call.