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Anonymous User
Not applicable

Sky Broadband and calls to Now Broadband and calls

hi

 

i am out of contract with sky - i placed an order with NOW and it was cancelled

 

Called and spoke to an advisor who said i cant switch from sky to Now

 

Called Sky and they advised there should be no issues?

 

I currently have a Now account with cancelled services and it will not allow me to add any services?

 

Whats going on?

1 REPLY 1
schnapps
Legend 5
Legend 5

Hi @Anonymous User

 

Try the NOW Broadband Team again where you may get a different advisor and get a different response.

 

If the reply is the same then ask them the reason why, where according to Sky (your existing ISP) there shouldn't be a problem switching from Sky to NOW.

 

Or alternatively if you don't want to phone them again, send NOW a direct message using the link form on this link page below.

 

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1