cancel
Showing results for 
Search instead for 
Did you mean: 
eileena
First Poster

Signed up for broadband in April - transferred still not happened

 

I signed up for a transfer from Sky broadband to NOWTV broadband in April 2019.

Got a go live date for 09/04/2019

My Account shows

Awesome news. Your broadband and phone will be up and running soon.

To find out how we're getting on with setting up your broadband and phone, you can track your order.
 
Broadband plan
We're getting it ready
 
Calls package
We're getting it ready
 
I've tried to call you but the lines are jammed with waiting time.
 
I'm still paying Sky £26.00 per month - when I was supposed to get a much better deal for NOWTV.
 
Why has this not transferred?
 
 

 

 

1 Reply
ALJH
First Poster

Re: Signed up for broadband in April - transferred still not happened

Also waiting for our transfer past the activation date. Currently seeing the same "We're getting it ready" on the account. Live chat support was no help and just said there was a "delay"...

0 Thanks
Reply