Hi, I moved in to my new house last week and arranged for my BB to come over. the order was cancelled on Monday, apparently by the previous account holder at this address. Now TV (and BT) say there's an active line (and presumably an account) at this address but the guy I bought it off says he never had the internet/phone. The phone line leading to the house is cut (just hangs out the side of the house) and now Tv are claiming they can't take over the line as they need a cancellation date from the other provider - but no one knows who this is! As things stand, I can't get internet in my own home! Help!