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Anonymous User
Not applicable

Previous broadband provider not being informed about change to Now TV

My new service is due to go live on 9th and my existing provider isn’t aware. I thought this happened automatically when you switched? It now looks like I may be charged by them as they needed 30 days notice. I want to contact Now Tv but there appears  to be no contact numbers or email on their site just this community forum. Any help would be appreciated. 

2 REPLIES 2
Anonymous User
Not applicable

Depends, if your coming from virgin then your broadband will stay active, if it’s another provider who uses openreach then it will end when they transfer the line always assuming your not still within a contract period or you will be charged a termination fee.

Anonymous User
Not applicable
I’m not with Virgin and my existing hasn’t been notified. Thanks anyway I will contact Now TV.