26-01-2021 15:12
With my broadband/phone package I have Anytime calls.
Would like to phone a friend in Germany who only has a mobile number.
Would this be included in my package as a mobile call or would there be an extra charge? If so anyone know how much?
I see if I phone a German landline it costs 2p/min
Thanks
26-01-2021 15:31 - edited 26-01-2021 15:33
Hi @Anonymous User
I had a quick look at the NowTV Help article below and downloaded the latest January 2021 PDF prices and i found it a little confusing personally myself when it came to overseas mobile number costs.
https://help.nowtv.com/article/how-much-do-calls-cost
If it was me i would drop NowTV an email (see screen shot below for their email address) asking for the official exact information and figures and not referring you to the above NowTV help article.
26-01-2021 20:00
26-01-2021 20:05
Hi @Anonymous User
Use one of these communication methods to get in touch with the NowTV Broadband Team.
Best bet to either phone them or send a message using the web form if you can't access live chat.
https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1
26-01-2021 20:51
Thanks again.
found the contact form and have sent a message. Fingers crossed!
cheers