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Anonymous User
Not applicable

Payments been taken from my bank account with out my knowledge

I am not using my now tv ,but I am using the other apps. Like bbc iplayer,  itv hub ect, do I get charged for them?

For the past few weeks I've not used the now  tv app

3 REPLIES 3
Anonymous User
Not applicable

hi this has just happened to me too i had a 14 days free trail ending 10th febuary 2019 for both entertainment and movies they have took £17.98 out my bank ive messaged them about 4 times now to ahve this refunded been told answer me within 48 hours still nothing tried going onto their live chat just freezers they shouldnt be allowed to do this hope you get sorted

Geluk
Expert 2

When you signed up you had to provide your bank details; if you don't cancel

your pass within the trial period, you're then signed up by default to the standard
monthly fee.

This would have been shown on the webpages when you input your details.

Anonymous User
Not applicable
Hi, thanks for your reply. I think I will phone my bank and get my money
back that way.
I hope you get it sorted, good luck