09-10-2020 21:28
I had to change my payment details today my dad paid my overdue bill on his card my internet came back on at dinnertime. and i keep getting notifications their trying to take the 25 pounds from my bank account at 20.40pm this evening. What is going on. It said my bill was paid october 4th and it wasnt at all. Im so confused and stressed out
11-10-2020 19:40
@Anonymous User
Use this link to give the broadband team call. They will hopefully be able to sort you out.
https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1