16-01-2020 11:58
Good day,
I need to receive proper paper bills for my phone rental in order to prove payments.
Printing my own bills from the webpage is not good enough.
Where can I contact with NOW in order to achieve this?
It is impossible to find a contact email or chat in their webpage.
Thank you very much
16-01-2020 13:12
Hi @Anonymous User
My understanding is that NowTV don't offer a paper bill with their details on it or a Vat invoice for any of their services (including Broadband & Phone).
You can get in touch with NowTV for further clarification on this matter by either live chat, send them a web mail, telephone (Broadband customers only) or by post using this link article below.
https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1