Best option is to get in touch with the following link (there is a freephone number you can call)
This is a customer forum. So to pay your broadband bill you best call the team.
How to submit your complaint:
Call the broadband team on the number I posted to you.
This is a customer forum so you won’t get anyone sorting out payment.
Have already mentioned to you that this is a customer forum. Call the broadband team using the number up thread.