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Overdue bill paying by card

Why suddenly cant I pay overdue bill by my card

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1 Solution

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Re: Overdue bill paying by card

This is for broadband and calls

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9 Replies
gavs82008
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Re: Overdue bill paying by card

@GerrardMcgovern 

Best option is to get in touch with the following link (there is a freephone number you can call)

 

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1


FYI that I do not work for NOW, I am simply a NOW customer trying to help I am a Community Contributor This means that I know a lot about the service and like you I am still a customer. For any account issues you’ll need to contact staff via customer support.
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Anonymous User
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Re: Overdue bill paying by card

@GerrardMcgovern 

 

 

Hello Thanks for getting in touch with us, can you advise us is this for Broadband or TV only? if it is for Broadband have you contacted our service department? 

Re: Overdue bill paying by card

This is for broadband and calls

View solution in original post

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Monika1998
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Re: Overdue bill paying by card

Hi there im monika pollakova  i have in my bank money to pay my internet you can take down them money for internet 32 pound thanks

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gavs82008
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Re: Overdue bill paying by card

@Monika1998 

This is a customer forum. So to pay your broadband bill you best call the team.

 

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

How to submit your complaint:

  • Give us a call on 08007591213 to speak directly to a NOW TV advisor.

FYI that I do not work for NOW, I am simply a NOW customer trying to help I am a Community Contributor This means that I know a lot about the service and like you I am still a customer. For any account issues you’ll need to contact staff via customer support.
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Monika1998
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Re: Overdue bill paying by card

hi there i have in my bank money you can now take down the money from my bank thanks 

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gavs82008
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Re: Overdue bill paying by card

@Monika1998 

Call the broadband team on the number I posted to you. 
This is a customer forum so you won’t get anyone sorting out payment.


FYI that I do not work for NOW, I am simply a NOW customer trying to help I am a Community Contributor This means that I know a lot about the service and like you I am still a customer. For any account issues you’ll need to contact staff via customer support.
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Monika1998
Advocate

Re: Overdue bill paying by card

hi there can you please take down money for internet today there is 46 pound you can take from bank the money for internet thanks 

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gavs82008
Legend 5
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Re: Overdue bill paying by card

@Monika1998 

Have already mentioned to you that this is a customer forum. Call the broadband team using the number up thread.


FYI that I do not work for NOW, I am simply a NOW customer trying to help I am a Community Contributor This means that I know a lot about the service and like you I am still a customer. For any account issues you’ll need to contact staff via customer support.
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