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Anonymous User
Not applicable

Overdue Payment

My internet cut out this evening. I did a reset of the router and it's currently showing that there is no internet connection. 

 

I logged on to Nowbroad band using my mobile as wifi hotspot. When I do a 'check service status' it says;

"Please make your overdue payment". 

When I click on "Make payment", it just takes me to my billing history page. I can see all my previous bills which are up to date. I paid 26 April and next payment not due until 26 May. 

My card details are up to date. 

 

What do I do now? I literally cannot work without the internet!

 

10 REPLIES 10
Anonymous User
Not applicable
Hi I've been informed that my contract for nowtv broadband account has
finished I need to re-new contract with offers nowtv broadband so I was
also informed that could be done at your side, could you please help, I
want to stay with nowtv,yours gratefully Mr Gerrard McGovern,18 Thymebank
EH546HH