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Anonymous User
Not applicable

‎29-06-2020 12:40

Overdue Payment email

I received an email saying my account is now overdue and I will be cut off if I don't pay but it has always been set to be paid automatically and its not due to go out until next week. I have been with the NOW TV broadband a year now and this is the first time I have received an email like this from them. I have enough funds too!

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1 REPLY 1
RoyB
Legend

‎01-07-2020 15:53

@Anonymous User 

 

Ring them and query this.

 

My Account/Broadband & calls/Moving Home will show you the number to call.

Set a Payment PIN on your account so that no-one but you can buy memberships on it.
Check your bank accounts monthly for any other unexpected payments to Now.
That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
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