26-08-2018 10:30
How can I find the order number for my NOW Broadband order?
I have an 'important info' email and a 'thanks for choosing us' email but neither have an order number which is needed to lodge a missing cashback claim? Where would I be able to find this?
27-08-2018 14:07
I have the same question. Should have £90 cashback but cant lodge claim as no order number to do so. Bit of a scam in Nowtv part. 😞
@Anonymous User wrote:How can I find the order number for my NOW Broadband order?
I have an 'important info' email and a 'thanks for choosing us' email but neither have an order number which is needed to lodge a missing cashback claim? Where would I be able to find this?
27-08-2018 14:08
I have the same question. Should have £90 cashback but cant lodge claim as no order number to do so. Bit of a scam in Nowtv part.
@Anonymous User wrote:How can I find the order number for my NOW Broadband order?
I have an 'important info' email and a 'thanks for choosing us' email but neither have an order number which is needed to lodge a missing cashback claim? Where would I be able to find this?
27-08-2018 14:14
Hi @Anonymous User @Anonymous User
When you log in here with your broadband account details and select My Account > Message Centre, have a read of all your messages where i believe (might be wrong though) that there is an order reference number somewhere on the correspondence.
27-08-2018 14:20
Hi @Anonymous User @Anonymous User
I have just checked the correspondence from nowtv under Messages Centre and i was mistaken.
Where it says broadband account number and not order number (so not sure if this information will help) ?