09-02-2018 17:51
09-02-2018 17:57
Hi @Anonymous User
NowTV say in their help guide articles that it could take up to midnight.
Have you tried plugging in the Home Hub Router and switching it on to see if the internet has been switched on already ?
09-02-2018 18:00
09-02-2018 18:17
Hi @Anonymous User
Perhaps try rebooting the NowTV Hub Router to see if that makes a difference.
Also, if you go to My Account > Check Service Status on the nowtv website what does it say ?
I would give it another few hours, then if still no joy, contact the NowTV Broadband Team by going to My Account > My Package.
09-02-2018 18:39
09-02-2018 18:58
Hi @Anonymous User
When you go to My Account > Track My Order is there anything mentioned ?
09-02-2018 19:06