cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Mentor

Now TV Talk Shield ?

This isn't strictly about Broadband, but there apears to be no page for Talk issues.

 

I know that Sky offers the Sky Talk Shield, does Now TV offer the same thing, or will it? 

 

Just curious that as Now TV is owned by Sky, will it offer the same type of Nuisance Call Blocking as they do. 

 

 

1 Solution

Accepted Solutions
Highlighted
Legend 5
Legend 5

Re: Now TV Talk Shield ?

@CJT80

 

Nope NOW TV don't currently have a version of Sky's Talk Shield and I've not heard anything about it coming but I agree it would be a good feature to have available. I'll tag @Tony-D from the NOW TV Team - he won't be able to make it happen himself (unfortunately!) but I'm sure he'd be happy to pass on the suggestion to the powers that be!

View solution in original post

11 Replies
Highlighted
Legend 5
Legend 5

Re: Now TV Talk Shield ?

@CJT80

 

Nope NOW TV don't currently have a version of Sky's Talk Shield and I've not heard anything about it coming but I agree it would be a good feature to have available. I'll tag @Tony-D from the NOW TV Team - he won't be able to make it happen himself (unfortunately!) but I'm sure he'd be happy to pass on the suggestion to the powers that be!

View solution in original post

Highlighted
Mentor

Re: Now TV Talk Shield ?

@Andy

 

Thanks Andy, 

 

It would be great if they did.  Perhaps one day it will happen 🙂 

Highlighted
Advocate

Re: Now TV Talk Shield ?

Yes this would be a good add on which I personally would not mind paying an extra fee for. 

0 Thanks
Reply
Highlighted
Advocate

Re: Now TV Talk Shield ?

I have just moved from Sky to Now TV and Sky Talk Shield is the feature I miss the most. It had stopped all nusance calls, but today they have started again. Lets hope they can migrate the technology across to Now TV, soon!

0 Thanks
Reply
Highlighted
Advocate

Re: Now TV Talk Shield ?

It says you can have last call barring for £1 a month but when I rang they said they'd never heard of it

0 Thanks
Reply
Highlighted
Legend 5
Legend 5

Re: Now TV Talk Shield ?

Hi @Marylunn 

 

According to this help article they do offer last number call baring to some degree for the extra charge of £1 per month (click on the green arrow next to the sub heading topics to expand the on screen information on the link.

 

https://help.nowtv.com/article/call-features 

 

Did you phone the NowTV Broadband Team or use the Live Chat web service ?

 

Perhaps try again where you may get to speak to an adviser who knows their products, where the Broadband Team should know more about their service where live chat gets involved with more widespread issues on the NowTV service.

 

You can get in touch by telephone with the NowTV Broadband Team by going to My Account > Broadband & Calls, then click on the blue down arrow below Phone Extras then click the blue Change My extras button where a telephone number should appear on screen to call. 

 

 

0 Thanks
Reply
Highlighted
Advocate

Re: Now TV Talk Shield ?

I had Sky talk shield when I switched my line to Now from Sky and it only stopped working after a month or so.

So it seems it can be switched on or off by Sky/Now.

 

Now management should read the publicity about the huge increase in scam calls and make it available to us.

0 Thanks
Reply
Highlighted
Advocate

Re: Now TV Talk Shield ?

Is there any point in posting on this forum when it appears that nobody from Now appears to read it and respond? 

 

Date Last Visited ‎02-12-2019 11:29 = @Tony-D

0 Thanks
Reply
Highlighted
Legend 5
Legend 5

Re: Now TV Talk Shield ?

@MalcolmS 

 

Not if you have a problem that no fellow customer can help you with, no.

 

In such circumstances, you should be using Live Chat.


If my posting answered your question, please click ‘Accept Answer’
(As long as you started the thread, and haven’t already accepted an answer)
If you liked my posting, please click ‘Thanks’ (the thumbs-up icon)
If you disagree with my posting, say so below, and I will see if I need to mend my ways 🙂