No service Telephone or Broadband

[Anonymous User]

No phone line or broadband in EX23 area?

[schnapps]

Hi @Anonymous User 

I know on Twitter yesterday that there was an outage in the Essex area which affected NOW and Sky Broadband customers.

Not sure if it's resolved or not.

I am guessing you have tried a power reboot on your Router by unplugging the power to it for 2 minutes to see if the internet comes back on.

Anyway your best option is to phone the NOW Broadband Team using the telephone number on this link page below.

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1 

[schnapps]

Hi @Anonymous User 

I just realised that a post code of EX23 is in Exeter and not Essex (sorry about that).

Anyway give the NOW Broadband Team a call using the number from my link above.

[Christurnerchri]

No telephone SN1 4HT . BROADBAND working.   

[gavs82008]

@Christurnerchri 

Call the broadband team to find out what’s going on. Nothing will be posted or updated by staff on the customer forum.

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

[ssmward]

Broadband constantly cutting out in RH15

[gavs82008]

@ssmward 

No need to post on here as nothing will get sorted. Use the links by myself and @schnapps to call the broadband team.