@Anonymous User wrote:
My internet went off around midnight, I tried everything to get it back on, bill has been paid any ideas why this has happened??? No internet tomorrow with 3 small kids at half term ! Help x
Broadband support should be available 24/7. What did NowTV say when you called the Broadband Helpline?
Set a Payment PIN on your account so that no-one but you can buy memberships on it.
Check your bank accounts monthly for any other unexpected payments to Now.
That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
