27-11-2021 20:59
Internet down since 6am yesterday I've done all the checks and reset the box only showing 2 green lights internet light is still off when will it be fixed been ringing all day but not been able to get through and now you're closed its been going off a lot lately since last year paying for a service . I also want to be reimbursed for this or I will be canceling and going elsewhere .
28-11-2021 24:25
@Anonymous User
This is a customer forum. Nothing we can do to resolve the situation or refund you.
Keep calling the team until it’s resolved.
https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1
How to submit your complaint: