05-05-2022 21:23
Hi, I hope you're well.
I am currently on the no contract option for NOWTv broadband as I only need it for 2 months. The payments go out on the 4th of every month and I plan to cancel on the 1st of July. Do I need to request cancellation in advance by giving a month notice (like with Virgin media for example)? Or can I cancel on the day I won't be needing the broadband any more?
Thanks.
05-05-2022 21:29 - edited 05-05-2022 21:29
It is a monthly contract so I imagine you need to give a month's notice. Any part month fees should be adjusted after closure.
Call 03300 412473 to speak to the team.