18-03-2020 15:45
Hi,
I want to switch from Plusnet to NowTV broadband. My plusnet contact ends on 13th April.
Can I signup for NowTv today and request a switch date in the future on 13th April?
Thanks
18-03-2020 16:52
Hi @Anonymous User
If you don't need a field Engineer, then it normally takes two weeks to switch ISP.
Not sure if you can book an exact preferred switch over date i.e. In your case the 13th of April (might be wrong).
Some more information about switching in this linked guide below.
https://help.nowtv.com/article/how-do-i-switch-to-now-broadband
To be honest you will be better off asking the question over on live chat, where the forum is mainly used by customers like ourselves.
You can reach live chat by opening the link below, then click on the small blue arrow directly underneath How to Get in Touch to reveal the green chat button to click on.
https://help.nowtv.com/gb/get-in-touch/now-broadband-calls/ordering-now-broadband-or-moving-home