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Anonymous User
Not applicable

‎27-04-2020 15:38 - edited ‎27-04-2020 15:39

New Customer Not Happy Still Not Received a Hub

Ordered Broadband late March was told going live 8th April, Did not receive a hub, hence no internet, Numerous phone calls later and so say 3 hubs sent later, Trying to blame Royal Mail, Manager was going to email me back, (I've had no reply) Still No Hubs. Shocking Service.

 

 

 

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Anonymous User
Not applicable

‎20-05-2020 16:00

Hi, I'm just wondering if you eventually received your hub? as I'm having the exact same problem. I joined with now TV on the 6th of may, my go live date is tomorrow (21st) and i still haven't received my hub. I've told them if I don't get the hub by Friday, I'm not paying them and going with someone else. Hope they have sorted yours out by now! Best wishes and stay safe

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