Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
peetza
Mentor

‎15-02-2022 19:06

NOWtv telephone

Any way of cancelling a 24 hour subscription?  There are no tel numbers and no online help.

0
5 REPLIES 5
Anonymous User
Not applicable

‎15-02-2022 20:08

You have posted in the Broadband part of the forum, but there is Live Chat. See here:

How To Submit A Complaint (nowtv.com)

0
gavs82008
Legend 5
Legend 5

‎15-02-2022 21:13

@peetza 

What do you mean by 24 hour subscription?

 

Are you talking about the sports Day membership?

 

FYI that I do not work for NOW, just a NOW customer trying to help
0
peetza
Mentor

‎15-02-2022 21:29

In response to gavs82008
Yes that’s correct,
0
gavs82008
Legend 5
Legend 5

‎15-02-2022 22:09

In response to peetza

@peetza 

The day membership will remain on your active for 12 months until you activate it.

 

If you want a refund for whatever reason you’ll need to jump onto live chat. Using the method in my signature below.

FYI that I do not work for NOW, just a NOW customer trying to help
0
peetza
Mentor

‎15-02-2022 23:25

In response to gavs82008

Thank you.  It's crazy I have to 'make a complaint' instead of just contacting customer service as such.

 

All sorted now though.. thank you very much.