12-11-2021 17:37
Hello, can someone help me please? My account has been charged, but they found some technical issues and I need to wait for an engineer to visit me, but they charged like my broadband is working...
Solved! Go to Solution.
12-11-2021 18:04
Hi @Anonymous User
You will need to get in touch with the NOW Broadband Team and ask them for a credit and not to charge you until your Broadband goes live or is fixed.
https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1
12-11-2021 18:04
Hi @Anonymous User
You will need to get in touch with the NOW Broadband Team and ask them for a credit and not to charge you until your Broadband goes live or is fixed.
https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1
12-11-2021 22:20
Thank you, I'll contact them tomorrow