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Anonymous User
Not applicable

Master Socket Broken

I recently moved into a property and had realised my master socket is broken when I came to installing my hub, after I had set up a plan with Now Broadband. The internet will obviously not work without it and I cannot get in touch with Now Broadband due to COVID. 

Can Now Broadband please see this post or someone who knows what to do let me know?? I have university assignments needing to be completed so I really need this internet. 

Someone please help!
1 Reply

@Anonymous User 


The Broadband number is still manned, though you may have a bit of a wait.


Oh, and posts buried two spoilers deep are only read by the truly thorough 😛

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.