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Advocate

Letter from Now TV

I have a letter from Now TV saying you are sorry to see me go?

 

I have not been in touch asking to close my account,  quite to the contrary I've recently purchased a Now TV stick?

 

Anyone?

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Legend 5
Legend 5

Re: Letter from Now TV

Hi @PhilipMy 

 

Was it a letter or an email ?

 

Never ever received any correspondence by post from NowTV in all the years i have been with them.

 

I have read on the forum and over on their Twitter Feed that they have emailed a few customers by mistake in the past about closing accounts when customers have flagged this up.

 

If it was me i would get clarification about the letter received from live chat.

 

Do you need a link to get in touch with NowTV live chat ? 

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Legend 5
Legend 5

Re: Letter from Now TV

Hi @PhilipMy 

 

Was it a letter or an email ?

 

Never ever received any correspondence by post from NowTV in all the years i have been with them.

 

I have read on the forum and over on their Twitter Feed that they have emailed a few customers by mistake in the past about closing accounts when customers have flagged this up.

 

If it was me i would get clarification about the letter received from live chat.

 

Do you need a link to get in touch with NowTV live chat ? 

View solution in original post

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