Hi @Anonymous User
Was it a letter or an email ?
Never ever received any correspondence by post from NowTV in all the years i have been with them.
I have read on the forum and over on their Twitter Feed that they have emailed a few customers by mistake in the past about closing accounts when customers have flagged this up.
If it was me i would get clarification about the letter received from live chat.
Do you need a link to get in touch with NowTV live chat ?
