Landline

[Carol]

Hi Team

I have a problem with my landline.  shows that there has been a fault on the line from 17/11/22, no one can contact me by landline, initially when I checked the line it was continuously engaged now it is continuously ringing but still cannot take a call or make a call.  I was promised it would be fixed by 13/01/23.  Checked my status today and it states 'no phone service'.   What more can I do?

Thanks

Carol

[gavs82008]

@Carol 

Hate to say that you never speak to broadband/landline support on here. You will always be directed to calling the broadband team. 

See the below link for number.

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

[doomlord]

Any update Carol ?

2 months with no landline is terrible !