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Anonymous User
Not applicable

‎11-05-2018 17:47

Is there anybody there at now tv

Ordered fibre 3 weeks ago. Went through online ordering. Selected install live date paid. I assumed I had made the order.
Just logged in to find no records. No hub tracking email. No contact number. Live chat won't work.
3 weeks of no internet waiting for absolutely nothing. Thanks a bunch for that now tv👎
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4 REPLIES 4
4268
Legend 5
Legend 5

‎11-05-2018 17:59

@Anonymous User can you help?
Please take a moment to click thanks or marked as solution if this answered your question. I am a community contributor and pop on when I can.
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schnapps
Legend 5
Legend 5

‎11-05-2018 18:03

In response to 4268's comment

Hi @Anonymous User

 

I have just sent you a PM with a telephone number for the NowTV broadband team.

 

Hopefully they should be able to help you out.

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Anonymous User
Not applicable

‎11-05-2018 18:16

Not got that. Receiving emails from you but no number
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schnapps
Legend 5
Legend 5

‎11-05-2018 18:20

In response to Anonymous User's comment

Hi @Anonymous User

 

When on the forum, go towards the top right of your screen next to your profile and notifications is there an envelope icon with 1 new message ?

 

If so, click on it.

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