My internet hasn’t been working since the 8th of march still not working now I’ve tried everything and it just won’t work I don’t know how to fix this issue I can’t find anything on this website
Also my bill is due today and I normally get a notification early that it’s been taken out and They haven’t taken my bill
@Demilee94
Below are some standard things you can and probably have done before calling the team.
Can I assume you've checked the status of your line in this link?https://help.nowtv.com/article/having-trouble-with-your-broadband
Have you done a factory reset to the router indicated in the link below?https://help.nowtv.com/article/improve-broadband-speed
You need to call the broadband team. See link for number.https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1
This link also shows any planned outages as well wide spread faults.https://help.nowtv.com/service-status
