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Anonymous User
Not applicable

Internet download speed is really bad

My internet speeds in the last year have been really bad at times and I have had several engineer out side trying to fix the issue. At the moment my speed is showing at under 2mb download speed which is over 30mb below what it should be. I was sent a new router which seemed to be ok for that night but now since the weather has turn bad the speed has dropped again. I am really thinking of mover to a new provider with really fibre connection as this is so unreliable.

1 REPLY 1
Anonymous User
Not applicable

If you have the option of full fibre (FTTP) that would be the way to go. If you are still in contract to Now, but have a record of bad service that hasn't been cured they should allow you to leave without penalty.