30-03-2020 9:20 - edited 30-03-2020 9:21
Hey, I'm a student in the UK from abroad and I've been with now tv on their broadband 12 month contract. Due to the whole coronavirus thing I've had to return home (outside of the EU) in order to wait these times out. So I'm trying to cancel my broadband but I can't because their live chat is down and I can't spend money on international calls. Anyone know any solutions, ie emailing? Any help is appreciated!
30-03-2020 10:14 - edited 30-03-2020 10:15
Hi @Anonymous User
Perhaps try this.
Open the link below, go to the section where it says "i want to cancel my broadband & phone without switching" where if you click the black arrow next to the heading there is an option to email them.
Not sure if the email in the link works anymore, but if it does clearly inform NowTV exactly what you want done on your account.
11-04-2020 11:44
Thanks for your help! I will try.