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Anonymous User
Not applicable

‎24-11-2022 16:33

I’ve been charged after switching provider for broadband, don’t know how to contact nowtv

I can’t see how to contact nowtv for a refund after being charged after switching broadband provider

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2 REPLIES 2
gavs82008
Legend 5
Legend 5

‎24-11-2022 17:00

@Anonymous User 

There is endless threads with the number of the broadband team if you do a very quick search on the forum.

Here it is nonetheless.

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

FYI that I do not work for NOW, just a NOW customer trying to help
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Jayach
Elite 3

‎24-11-2022 17:50 - edited ‎24-11-2022 17:51

Were you still in contract and its possibly an early termination charge?

Have you changed to another VDSL supplier?

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