cancel
Showing results for 
Search instead for 
Did you mean: 
Anonymous User
Not applicable

I think I have ordered broadband

Hi - I think I have ordered broadband - but when I check on orders and track my order and future payments - nothing is listed - how do I confirm that the order is live?

7 REPLIES 7
Jayach
Elite 3

Who do you call a real ISP?

I doubt Now are any worse than any of the other "low priced" ISPs. Doesn't mean they are not "real".

You tend to get what you pay for.

chilli2
Elite

have you received an email?

RoyB
Legend

@Jayach 

DNFTT!

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
Jayach
Elite 3

@RoyB 

I only frequent the broadband forum, so I had no idea. 

Anonymous User
Not applicable

Maybe doesn't make you a troll but there's also no need to be so rude.

Jayach
Elite 3

@Anonymous User 

Being rude/disagreeable to elicit responses is the mark of a troll.

I hadn't seen their replies on the other thread, or I would never have replied.

Anonymous User
Not applicable

WellI, to be fair, I was assuming they were just being rude for the sake of it 🤷‍♂️😁