Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Anonymous User
Not applicable

‎13-09-2022 14:32

I moved my broadband on the same contract but being charged double

I moved house and moved my broadband with me. Exact same deal and was assured it would cost the same.

I was informed that I would pay slightly more on the first month but it would balance out on the next. 2 months later I am being charged double what I was promised. Why? 

0
1 REPLY 1
gavs82008
Legend 5
Legend 5

‎13-09-2022 14:43

@Anonymous User 

Your best to call the broadband team to find out for sure. 

https://help.nowtv.com/get-in-touch/now-broadband-calls/managing-my-payments

NOW Broadband Members can call us 8am–8pm, 7 days a week.

03300 412485

FYI that I do not work for NOW, just a NOW customer trying to help
0