I have been trying to setup WiFi Its says pay today £5 I have it but it won't go through

[Anonymous User]

I applied for WiFi says pay £5 today and I have it in my account they took a pound then they say they can't prosses payment will I have to have £6 in 

[redchiz1]

@Anonymous User I have to confess I have no idea what you mean. Can you clarify precisely what it is you were trying to pay for and how? 

[gavs82008]

@Anonymous User 

You don’t pay for Wi-Fi, it’s broadband with NOW who provide a router which in turn gives you Ethernet and Wi-Fi connections. 

As mentioned by @redchiz1 can you please elaborate. 
If you’re trying to sign up with NOW for broadband why do t you give them a call? 
https://help.nowtv.com/get-in-touch/now-broadband-calls/switching-to-now-broadband-or-moving-home

NOW Broadband Members can call us 8am–8pm, 7 days a week.

03300 412518

[RoyB]

@Anonymous User 

They don’t actually take £1; they reserve £1, and later release it.

But yes, if you only have £5 in your account, then you can only spend £4 while the reserve is on.

But it does not bode well for a smooth payment record with Now going forward, if you are running the account you propose to use that close to the wire 😢