02-04-2019 23:52
I don’t use entertainment and I have been charged for the subscription and please would you refund me as I don’t use it as I will have to contact my bank without any authorisation you have used my card details to take money from my account and that’s fraud,
thanks regards
03-04-2019 24:46
That’s what they did to me I cancelled my passes abc they charged me after few days
03-04-2019 24:47
And there is no way to contact them
03-04-2019 7:34
@Anonymous User @Anonymous User
Guys
When you cancelled your cinema passes did you receive the following email from Now TV?
If you did not then you have not completed the cancellation process, hence the continual monthly subscription charge.
Just remember, when you cancel your Now TV passes you have to go through a process of confirming your cancellation three time, if you don't then you will not have cancelled your pass and therefore will be charged for the following month.
Also remember, if for any reason you do not receive the above "confirmation" email within a day or two then get onto Now TV's help text chat.
UK Bob