06-08-2020 8:16
All I want is a phone number so I can speak to someone at NowTV about my bill. Why is it almost impossible to find a phone number? I've been stuck in a loop with the stupid NowTV bot. What is a good phone number that I use to speak with a human?
01-08-2021 8:43
You cannot speak to someone because Bots are cheaper than real people, you can hide behind them and obfuscate until the cows come home. If they were totally confident that they were offering a first class service they would provide a useable help line. Snake o by any other name.
01-08-2021 9:11
@Anonymous User
Three posts directly up from yours and you will
see the link which takes you to live chat…….
01-08-2021 9:31
01-08-2021 9:32
@Anonymous User
Are you suggesting that as a customer with NOW that I have never used live chat in the 7 years of being with them? 🤔
01-08-2021 9:45
01-08-2021 9:37
@Anonymous User
If you are going to troll the volunteers here, can you please at least make it clear which one(s) you are trolling?
01-08-2021 9:49
01-08-2021 9:56
@Anonymous User
The link to live chat has been posted on this thread by myself several times!
To get live chat you need to click “chat online” if you click “get help quicker” this is the unhelpful bot.
https://help.nowtv.com/article/how-to-submit-a-complaint
01-08-2021 10:35
01-08-2021 9:58 - edited 01-08-2021 10:03
@Anonymous User
There are no bots on the Community.
The first step towards getting help here is to state your problem as clearly as you can, rather than just having a rant at Now, which nobody from Now will read, as this is a customer to customer forum. And certainly, not then to start having a go at those of your fellow customers who volunteer help here where they can, and are only trying to help you
So would you like to go out and come back in again, and start over with an approach that ensures that if there is any help we can give you, we would be both equipped, and inclined, to do that?