I JUST WANT TO SPEAK WITH SOMEONE

[Anonymous User]

All I want is a phone number so I can speak to someone at NowTV about my bill. Why is it almost impossible to find a phone number? I've been stuck in a loop with the stupid NowTV bot. What is a good phone number that I use to speak with a human? 

[RoyB]

@Anonymous User 

Have you got your NowTV from BT? They have a phone support line for NowTV.

Otherwise, there isn’t one; confound the Nowbot by asking it impossible questions, and you will eventually be offered Live Chat, which does at least have a human on the other end you can interact with, albeit by typing, not talking.

Or you could try emailing customerservices @ nowtv.com (taking the spaces out) with your issue, and see how they respond,

[Anonymous User]

Same issue for me but bot still won't give me a human! 

[Anonymous User]

I have a problem. I have been trying several times over the past months to get a TV package from NOW. I ve been wanting to watch Sky Atlantic and other programs. Up until now I haven’t been able to make any headway or get ANY help! I’ve asked on my Now home page for a payment to go through for a tv package but it’s not been allowed (for some reason). Also I’ve found the website tricky.

Please can can someone get back to me with assistance. Thanks

Angela O'Kelly

[Anonymous User]

Hi. I have the same problem. Have received a possibly false e-mail asking for Payment up-date details that don´t correspond to my payment timeframe. Whois it actually possible to speak to and at what nº…..

Sorry its not an answer for you Angela!

[gavs82008]

@Anonymous User 

This link will direct you to Live chat.

https://help.nowtv.com/article/how-to-submit-a-complaint
Just make sure to click “chat online” underneath ‘chat to an advisor’

Another suggestion to use this email address to drop Now TV an email.

 

[amira]

033 033 230 50

[gavs82008]

@amira 

That's for broadband only, any TV related issues they will direct you to live chat.

[Anonymous User]

Many thanks Legend5. Our NowTv came straight from them as we had to replace previous system with NowTV stick. ONly happened a couple of weeks ago so very weird that they should be asking for payment up-date details…..

[gavs82008]

@Anonymous User 
You are best to jump onto your account with Now TV to ensure payments and payment details are correct. 
There has been some “scam” emails flying around for many other things not even relating to Now TV. 

For true peace of mind you contact Now TV using the methods in my post above

[Anonymous User]

Have now done so and many thanks. The e-mails were infact real but so much
safer to check through the account rather than click on e-mail links. Many
thanks again for you're your help

[Anonymous User]

I am in exactly the same predicament - please!! Just want to speak

[gavs82008]

@Anonymous User 

Use the email address I provided several posts up.........

[Anonymous User]

Thanks - appreciate the address. Not quite what I meant by person but I'll give it a go

[gavs82008]

@Anonymous User 

Hate to say there is no contact number for TV passes, Now TV only have a phone number for broadband.

If your wanting to talk with Now TV staff you have Live chat as the only option.

https://help.nowtv.com/article/how-to-submit-a-complaint
Just make sure to click “chat online” underneath ‘chat to an advisor’

[Anonymous User]

Me to I have had 4 payments from 2 acc charged to my acc and need to speak to someone the robot thing does not help 

[Anonymous User]

Me too as being charged too much can't find anyone to help

[gavs82008]

@Anonymous User @Anonymous User 

Did you even read the comment I posted? 

Live chat

https://help.nowtv.com/article/how-to-submit-a-complaint

Click “chat online” within the green box.

Customer service email

 

[Anonymous User]

I have new account no for this account  465935087626. 10/25  769 any future payments will be from this acc which is due Xmas day my daughter will pay on 29th plus why did some

One try ant take £62 out of my account it's not due till Xmas day. Plz sort this. Sara billington

[gavs82008]

@Anonymous User 

This is a customer forum. 

The post directly above yours find the email address for customer services........

[Anonymous User]

You cannot speak to someone because Bots are cheaper than real people, you can hide behind them and obfuscate until the cows come home. If they were totally confident that they were offering a first class service they would provide a useable help line. Snake o by any other name.