20-11-2021 17:15
We switched to Now Broadband back in June. I can't remember if it was a 24 or 12 month contract.
I think I read that it's £14 per month left on the contract right?
Where can I find these details to confirm? I'd rather speak to a service agent but apparently NOW do not have any live chats or call lines. It's one of the reasons I want to leave...
20-11-2021 17:37 - edited 20-11-2021 17:40
Hi @Anonymous User
Information about early cancellation Broadband charges can be found in this linked article below.
NOW don't do a 24 months Broadband contract only 12 months or non contract option.
https://help.nowtv.com/article/early-termination-charges
There is a number of places on your online NOW Broadband account how to contact them including a telephone number.
To save time, here is a number of communication methods to reach the NOW Broadband Team (see link below).
https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1
20-11-2021 17:43
It will be a 12 month contract. You can see some details of the Early Termination Charges here:
Early termination charges for NOW Broadband (nowtv.com)
If you really do want to leave, this may be helpful:
How To Cancel NOW Broadband Membership (nowtv.com)
Is there anything that the forum can help with to change you mind?