Showing results for 
Search instead for 
Did you mean: 
Anonymous User
Not applicable

How long does broadband switchover take?



I am thinking of switching to Now TV fibre broadband from another provider, I want to know how long it takes?


I thought maybe there would be something like a month notice before the switchover or am I wrong?


I can't find any information about this on the website. The reason I want to know is that my current contract ends on the 18th of September and I don't think I can leave before then without paying a penalty charge.

2 Replies
Legend 5
Legend 5

Hi @Anonymous User 


If it's a straight forward self install then it normally takes 2 Weeks to switch providers.


Should it involve an Engineer visit then i would assume it will take a little longer than 2 Weeks.

Anonymous User
Not applicable

Thanks very much!